Dispatch Times

Orders received and paid for before 3pm Monday-Friday will usually be dispatched that  same day. Orders placed after 3pm will be dispatched the next working day. None of our couriers collect from us on Saturday or Sunday, so any order placed after 3pm on Friday will be dispatched on the following Monday.

If particularly large or complicated order is likely to extend the dispatch time, we will contact you to let you know as soon as we can.

Shipping Costs and Methods

Our shipping partners are Royal Mail, UPS, DPD and DHL. Once you have entered your address at the checkout we will offer you a choice of the best value delivery methods available, based upon your location and the size and weight of your order.

If, for any reason, you have a preference of courier service that is not displayed at checkout, please contact us. We will happily work with you to arrange your preferred shipping option.

International Shipping

Unfortunately, there are some countries we cannot ship to because of local laws. These countries will not have shipping options available at our checkout.

Please research any duties, taxes or fees levied by your government before ordering. These are outside of our control and must be paid to the relevant authorities by you when the order reaches your country, or upon delivery. If you choose not to pay any sums due to your government and the order is returned to us, we will deduct any return shipping costs levied upon us from your refund.

Unfortunately, we cannot advise you of the exact amount of your government’s duties, taxes and fees. However, please feel free

PO Boxes/Mail Forwarders

We will not dispatch orders to PO boxes or third party services such as mail handlers and forwarders. This is because we cannot get sufficient proof (such as a signature) that the delivery has been completed.